SoftKoders

Privacy Policy

This Privacy Policy explains how SoftKoders collects, uses, and protects information when you use our website and services, including when you create an account, sign in, and stay signed in.

Information We Collect

We collect information needed to provide our services, operate accounts, and keep the platform secure. This may include:

  • Account information: a user ID and encrypted password you provide when you sign up or sign in.
  • Support and communications: information you send to us.
  • Usage and device information: basic technical information and security-related logs when you access our services. We also use a temporary session identifier to count active users. It resets when you close your browser and does not identify you personally.

How We Use Your Information

We use your information to:

  • Create and manage your account.
  • Authenticate you when you sign in and keep you signed in.
  • Provide requested features and support.
  • Protect against abuse, fraud, and unauthorized access.
  • Communicate with you about service-related matters.

We do not sell your personal information.

Cookies and Similar Technologies

We use cookies (and similar technologies) to operate sign-in, maintain sessions, and improve reliability and security.

We also use a temporary session cookie to count active users. It expires when your browser session ends and does not contain personal information.

No Sharing

We do not sell, rent, or share your personal information with any third parties.

Data Retention

We keep account information for as long as you maintain an account or as needed to provide the service, comply with legal obligations, and enforce our policies.

Account Closure Notice

All your Personally Identifiable Information (PII) will be permanently deleted after the 30-day grace period.

Your service activity logs will be irreversibly anonymized. This means while the data remains for analytical purposes, it will no longer be linked to you or your identity.

Data required for legal or financial compliance will be retained separately as required by law.

Data Protection

We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, disclosure, alteration, or destruction.

Contact Us

If you have any questions about this policy or how we handle your data, please contact us at [email protected].